Frequently asked questions
You can place an order using the Order Request form on this website or by emailing adinascustomcakes@gmail.com.
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Cakes are typically priced by number of SERVINGS they feed + the LABOR for the design. The more detail or time required in labor cost, the more it’ll cost. (Sometimes “simple” isn’t so simple, and “elaborate” is easier than you think, so just ask!)
How do I place an order?
To secure your date onto our calendar: 50% down payment is due.
4-6 weeks prior to a major event: FINAL BALANCE MUST BE PAID + confirmation of all details & number of guests/servings.
If order is placed within the same month as the event, please plan for full payment to confirm your order.
When are payments and final decisions due?
What type of payments do you accept?
How do you determine the price of a cake?
Can you help if I am on a budget?
We do our best to work within financial constraints, but PLEASE bring us ideas with a reasonable budget. Pricing is based more on labor hours involved than on cake ingredients.
(*REMEMBER: It can take up to 5 days of someone’s time to create your cake, not including the planning phase…Please don’t expect “Cake Boss” cakes on a grocery store budget).
We currently offer French Macarons (naturally gluten free), Gluten Free Vanilla Cupcakes & Cake. Disclaimer: We make everything in the same kitchen therefore we cannot guarantee that there is no risk of cross contamination but we do our best to ensure it!
Gluten Free Cakes and Cupcakes must be ordered in advance.
We do not offer any items that are dairy free, vegan or sugar free. If we ever do develop any items in the future that we love and fit these standards, it will be announced on our social media!
Currently, we do not ship any of our products however we have had customers successfully ship shelf-stable items like, chocolate pops, cookies, and decorated sugar cookies themselves!
Generally speaking cake orders are considered final once paid for and entered into our system but we do allow changes with at least an 8 day notice.
Please note the cost of your cake may increase if you change the design, flavors, etc.
Do you ship your products?
Can I modify a cake order I already placed?
Do you offer any vegan, dairy or gluten fee options?
Do you have a minimum order?
Yes, thanks for thinking of that.
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Minimum order on Cupcakes = 1 dozen per flavor (2 dozen on mini cupcakes): 1 week’s notice for specific flavor requests; 2 days’ notice will be Baker’s choice
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Minimum order on French Macs = 2 dozen
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Minimum order Weddings = $250
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Minimum order on party cakes = $150
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Minimum order on Cookies = depends on the cookie type, please inquire. Minimum order for sugar cookies is 16 cookies
We love when our customers are prepared with inspiration for their order however, every artist has their own style and skill so we prefer to use it as an inspiration rather than an exact replica.
Generally we are also working with slightly different sizes and materials to fit the specifics of your order so we sometimes need to alter the design to better suit your event!
If I have a photo of a cake that I love, can you replicate it?
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